Booking an appointment is simple. You can request a session through my online booking system at a time that suits you.
Once I receive your request, I'll review your booking before confirming your appointment. You'll then receive an intake form, consent documents and some information about the practice to complete before your first session.
If you're unsure which appointment to book or have any questions before getting started, you're always welcome to get in touch.
What happens in the first session?
Our first session is an opportunity to get to know each other and understand what has brought you to therapy.
We'll explore your current concerns, talk about what you hope to achieve, discuss any relevant background, and begin developing a shared understanding of how we might work together. There is no pressure to tell your whole story in one session, and you don't need to have everything figured out before you begin.
What if I'm unsure whether counselling is right for me?
It's completely normal to feel uncertain before starting therapy.
Many people come to their first appointment feeling nervous or unsure about what to expect. The initial session is simply an opportunity to explore what's been happening, ask questions, and see whether working together feels like the right fit. There is no expectation to commit beyond the first appointment.
How many sessions will I need?
There isn't a set number of sessions because everyone's circumstances and goals are different.
Some people find that a few sessions are enough to work through a specific issue, while others benefit from longer term support. Together we'll regularly review your progress and decide what feels most helpful as therapy unfolds.
What issues do you work with?
I work with adults and young people aged 16 and over experiencing a wide range of concerns, including trauma, anxiety, ADHD, grief, relationship difficulties, life transitions, emotional overwhelm and the lasting impacts of adverse life experiences.
My approach is trauma informed, person centred and evidence informed, drawing on EMDR therapy alongside other approaches according to your individual needs.
What is EMDR?
EMDR stands for Eye Movement Desensitisation and Reprocessing. It is an evidence based therapy commonly used to help people recover from trauma and other distressing life experiences.
Rather than repeatedly talking through painful memories, EMDR helps the brain process experiences that have become “stuck.” Over time, those memories often become less emotionally overwhelming, allowing you to respond to them with greater flexibility and less distress.
Not everyone needs EMDR. If it's appropriate for your goals, we'll discuss it together and decide whether it's the right approach for you.
What's the difference between a counsellor and a psychologist?
Both counsellors and psychologists are qualified mental health professionals who support people experiencing emotional and psychological difficulties.
Psychologists complete postgraduate training and are registered with AHPRA, allowing them to diagnose mental health conditions and provide Medicare rebated services through a Mental Health Care Plan.
Clinical counsellors complete specialised counselling qualifications and focus on helping people understand their experiences, develop coping strategies and create meaningful change through the therapeutic relationship. You don't need a GP referral or Mental Health Care Plan to see a counsellor.
Who do you work with?
I work with adults and young people aged 16 and over.
Clients seek support for many different reasons, including trauma, anxiety, ADHD, grief, relationship difficulties, life transitions and periods of emotional overwhelm. I also provide parent support for families navigating ADHD.
Where are sessions held?
I offer in person appointments from my consulting rooms in Billinudgel in the Northern Rivers of NSW, as well as secure online sessions for clients anywhere in Australia.
My practice is located at: 3/9 Mogo Place Billinudgel NSW 2483
Free off-street parking is available.
Do you offer Telehealth?
Yes. Online appointments are available Australia wide via a secure video platform.
All you'll need is a quiet, private space, a reliable internet connection, and a device with a camera and microphone.
Do you offer sessions in Portuguese?
Yes. I offer counselling in both English and Portuguese.
For many people, being able to speak in their first language allows them to express themselves more naturally, particularly when discussing emotionally significant experiences. I regularly work with Brazilian clients living in Australia and understand the unique challenges that can come with living between cultures.
Can I claim Medicare or private health rebates?
Counselling with a PACFA Clinical Registered Counsellor is not covered by Medicare and does not require a Mental Health Care Plan or GP referral.
Some private health funds offer rebates for counselling depending on your level of cover. Please check directly with your insurer to confirm your eligibility.
Can I use Victims Support funding?
Yes. I accept NSW Victims Support approved counselling referrals.
If you're unsure whether your funding can be used, please get in touch before booking and I'll be happy to discuss your options.
What is your cancellation policy?
Please provide at least 48 hours' notice if you need to cancel or reschedule your appointment.
Appointments cancelled with less than 48 hours' notice, or missed appointments, may incur the full session fee.
